We take great pride in the cultivation of each and every plant grown
at our farm in south Florida—the best tropical climate in the United
States. Our team includes professional growers and more than 100
dedicated team members who are committed to growing the perfect plant.
Every plant we ship is grown on our farm and hand-picked. It is then
manicured, cleaned, and prepared to make sure it arrives looking and
feeling its best. We then package the plant in a patented, reinforced
shipping container designed specifically to protect it during
Like many living things, plants don't enjoy a harsh change in their environment. Sometimes, they will show signs of stress with minor blemishes and light damage due to the rigors of transportation.
We guarantee our plants for 30 days from date of arrival to their
In the unlikely event that your plant or pot arrived damaged, please
complete the support form with the requested details
and our team will answer within 24 hours. In the event your plant
arrived dead, it will be replaced free of charge. However, due to the
seasonality of our business, if your damaged or dead plant is no
longer available, you can substitute with a plant of your choice of
similar size and cost.
Plants need to adapt to their new environments to regain their strength and acclimate to their new surroundings. If you intend to repot your plant into a new container, please wait at least 30 days or you will void your warranty. Our team is always available to provide you with expert advice via email or text. Or visit our plant FAQ section to learn more.